Martha & Mary At Home again rated ‘Excellent’
March 15, 2013 · Updated 2:28 PM
POULSBO — Martha & Mary At Home (www.marthaandmary.org/AtHome) has received this year’s “Leader in Excellence” award from Home Care Pulse, which measures client and caregiver satisfaction and produces monthly quality assurance reports on home care agencies.
Martha & Mary At Home also earned, for the third year in a row, the “Best of Home Care” designation from Home Care Pulse.
The “Leader in Excellence” award was awarded to fewer than 50 private-duty home care agencies across the country, who consistently ranked among the highest in 10 or more out of 12 quality metrics assessed by Home Care Pulse.
Ten percent of Martha & Mary At Home’s clients were polled by phone each month by Home Care Pulse to rate the care they received. These client satisfaction ratings were factored into Martha & Mary At Home’s overall ranking over a 12-month period.
“We have a team of people who work hard every day to make sure we provide the best service possible,” said Randy Hardin, administrator of Martha & Mary At Home.
“This award reflects their strong commitment to our clients to provide exceptional, personal care.”