Two Poulsbo auto repair facilities are ‘Top Shops’


June 15, 2012 · Updated 12:55 PM 

BELLEVUE – Liberty Bay Auto Center on Front Street and North Kitsap Auto Rebuild on Viking Way have received Top Shop awards from the American Automobile Association of Washington, or AAA Washington.

AAA approved auto repair facilities are evaluated on quality of repair work, customer service, and overall shop cleanliness. The awards are based on data collected through customer satisfaction surveys.

AAA approved auto repair facilities:- Meet or exceed AAA standards regarding equipment and certified technicians, and have an excellent track record of customer satisfaction.

- Guarantee service or repairs for 12 months or 12,000 miles, whichever comes first.

- Must offer a written estimate; if requested in advance, return replaced parts; and obtain approval before doing any work beyond the original estimate.

- Provide complimentary vehicle inspections to AAA members when having other services performed.

- Agree to let AAA arbitrate any disputes regarding quality of service or repairs.

AAA Washington (AAA.com) has been serving members since 1904.

 

 

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